How to Write Great Email Subject Lines
Like many people, I gets lots and lots of email everyday. I spend several hours a day in my email inbox, and consequently I see…
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Should Google Search be Regulated?
This past week, I got a call from Scott Kirsner who writes for the Boston Globe. I’ve known Scott for several years now, and he…
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Top 10 of Things to Consider in a Business Development Deal
Later today, I’m speaking at the Momentum Summit conference, which is being held at MIT. My topic is “Forging Business Development Deals & Partnerships that…
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The Customer is NOT Always Right
As the CEO of a start-up, every week I spend some time answering customer service emails. One of the things that continues to surprise me…
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It’s Not a Fucking Democracy
Those who have worked with me at Punchbowl, know that I have a phrase I like to throw around now and again: “It’s not a…
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The Honor System in Business
As a company, Punchbowl owns a bunch of domains. Some of them we acquired when we first launched the company and were testing various URLs,…
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Seth Priebatsch: Get a Life
Over the past several weeks, I’ve seen a number of high-profile press articles about a fellow CEO in Boston named Seth Priebatsch. He’s the CEO…
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What’s the Budget?
When you work at a large company, every year the middle managers go through an arduous budgeting process. It’s a very important component of managing at a…
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Stupid Pricing
As an entrepreneur, one of the things that bothers me is when I see another business using stupid pricing. Let’s start with a simple example….
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Find Customers Willing to Pay the Premium
For many start-ups (and many companies) one of the primary goals is to find customers who are willing to “pay the premium.” Customers that pay…
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